Frequently Asked Questions

What is cold casting (also known as resin)?

Cold casts, or resin, is a two-part liquid which when mixed together forms a fast-setting hard material. We add real bronze powder and aluminium powder to get the finishes you see on the website. It looks and feels like real bronze and has a good weight to it. Although not as strong as real bronze it is an extremely robust material and will not break easily. It can therefore be un-framed as well as framed.

What is our gentle casting mousse made of?

Our gentle casting mousse is made of a non-toxic, seaweed-based material that is safe for even the most delicate new skins.

What’s the best age to have my baby’s hands or feet cast?

Any age you like. Our youngest so far is only 8 hours old! If you look at your baby’s feet/hands and find them irresistibly cute then it is the right time.

How long does a casting session take?

The total session takes around 30 - 45 minutes but the time that the baby’s hand or foot is in the casting mousse is only about 1 minute. Adult hand castings and family castings will take longer at around 60-90 minutes.

How are the casts delivered?

If you are local to the workshop we may deliver them in person but mostly we use Royal Mail Special Delivery which guarantees delivery the following day by 1pm. You will receive a text from us the day before to notify you that the package is on its way. For heavier packages we may use a reputable courier company.

What if I am unhappy with my casts?

Tell us. We want you to be more than just happy with your casts so please tell us if something is wrong.

How can I care for my casts?

The casts require very little care and can simply be buffed to their original shine using a soft duster. A gentle metal polish may also be used – we recommend ‘peak’ metal polish which will not affect the colour. If required, a soft shoe brush or toothbrush can be used to get into the more difficult areas. Care should be taken not to scratch or overwork the surface. If in any doubt, please contact us directly.

Does the open frame remain clean?

The open frame is made of acrylic so is easy to clean – we recommend using a household window cleaner. Otherwise, just the usual dusting and clean that you would do with any of your other picture frames will suffice.

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